I'm Technologically Challenged: Can Telemedicine Still Work for Me?

If you have a chronic condition that requires multiple visits per year to the doctor’s office, or if your condition makes it difficult to travel, telemedicine can help.

Telemedicine is a way of communicating with a doctor via an electronic device to discuss medical concerns via a video call. Telemedicine is also accessible via applications on your phone. Anyone can use telemedicine, even people who are technologically challenged. 

Below, we asked Dr. Jean Ann Beaton, our expert at Dupont Private Health, located in Washington DC, to explain the benefits of telemedicine. 

Who is a good candidate for telemedicine?

Anyone can use a telemedicine platform! All you need is a high-speed internet connection. 

During the call, you won’t need to touch the computer or the phone. Simply face the camera and look at the screen. Even if you have little experience with technology, you can enjoy the benefits of telemedicine.

If you have questions, contact our team. We have step-by-step instructions on how to use our telehealth platform. 

Telemedicine benefits 

Telemedicine is perfect if your symptoms are mild or you simply need a prescription refill. You won’t need to travel to the office or have it sit in a waiting room with other people who might be sick. 

These days, anyone can access telemedicine. You don’t have to be experienced in computers or the latest phones. All you need to do is contact our team and ask about telemedicine. Our providers will explain how to access our secure and easy-to-use telemedicine platform. 

Learn more about telemedicine 

If you have a chronic condition or mild symptoms, such as a runny nose or cough, you could be a good candidate for telemedicine. 

People who experience severe symptoms such as allergic reactions or those who have difficulty breathing should seek emergency help instead. Emergency situations can’t be diagnosed and treated via a video call. 

If you’re interested in finding out whether telemedicine is suitable for your needs, contact us to find out more. Our staff will explain how telemedicine works. The platform is easy to use, even for people who aren't tech-savvy.

For your convenience, we also offer a concierge medicine program. Concierge medicine is different from the traditional health care model. An affordable monthly fee allows you direct access to our team whenever you need medical advice. Instead of rushed appointments, you’ll have dedicated access to our medical team with visits lasting a half hour or more!